Thomas Cook has announced measures to ‘streamline its UK retail network’ through the closure of 21 regional stores.
This follows two profit warnings: the first, in September 2018, attributed to the summer heatwave, and the second in November 2018.
In a statement, the company attributed the move to changing customer behaviour, with 64% of last year’s UK bookings conducted online.
The closures will bring the count of UK stores to 566. 106 customer-facing employees will be made redundant.
A further 218 store-based roles have also been earmarked for removal.
Chief of Tour Operating, Will Waggott, said: “Today’s announcement reflects the wider challenges seen on the high street, with more and more customers choosing to book online. These measures will help us to drive greater efficiencies across Thomas Cook so that we relentlessly focus our resources in those areas that give us the greatest opportunity to make a difference to customers in our core holiday offering.”
The 21 stores listed for closure include 4 in the North East, 2 in the North West, 3 in the Midlands, 1 in Wales, 4 in Scotland, 2 in the South West, 4 in the South East, and 1 in Yorkshire.