Artificial Intelligence to tackle insurance fraud and assess flood damage

Economy & Politics | Reports | Technology

A project to develop breakthrough artificial intelligence technology for the anti-fraud sector is one of a number of new projects set to receive funding to enable the UK accountancy, insurance and legal services industries to transform how they operate.

The artificial intelligence software, being developed by Intelligent Voice Ltd, Strenuus Ltd. and the University of East London will combine AI and voice recognition technology to detect and interpret emotion and linguistics to assess the credibility of insurance claims. Insurance fraud cost the UK £3bn in 2017, equating to £10,400 per fraudulent claim, and costing consumers an extra £50 per policy.

The project is one of 40 backed by £13m in Government investment to support collaborative industry and research projects to develop the next-generation of professional services.

Business Secretary Greg Clark said: “Artificial intelligence and data are transforming industries across the world.  We are combining our unique heritage in AI with our world beating professional services to put the UK at the forefront of these cutting-edge technologies and their application.

“We want to ensure businesses and consumers benefit from the application of AI – from providing quicker access to legal advice for customers, to tackling fraudulent insurance claims, these projects illustrate our modern Industrial Strategy in action.  We’re investing record levels in research and development so that every part of the UK can benefit from the industries and high-skilled jobs of the future.”

The projects announced today back innovation in the accountancy, insurance and legal services and are part of the Next Generation Services Industrial Strategy Challenge Fund.  This is a £20m fund, administered by UK Research and Innovation (UKRI), to support the development and adoption of AI and Data technologies that will transform the UK’s services industries.

UK Research and Innovation Chief Executive, Professor Sir Mark Walport, said: “The service industry around the world is being transformed by information technology. The Next Generation Services Challenge offers important opportunities for transformation of the legal, insurance and accountancy sectors across the UK.

“Through the Industrial Strategy Challenge Fund we are building on UK expertise in artificial intelligence and data science to deliver benefits that will be felt in the services sector and beyond.”

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