Barclays scraps staff spying software

Financial Services | Latest News | South East | Technology

Barclays has today announced that they have scrapped an internal tracking system that timed how long employees spent at their desks. The monitoring programme then sent warnings to those staff that Barclays believed were spending too long on breaks.

The bank revealed that the decision to remove it was down to ‘colleague feedback’ but wouldn’t confirm if it was just temporary or permanent.

Software firm Sapience managed the implementation of the tech and claim that it ‘provides enriched activity data from devices across the organisation and turns it into actionable information’.

However, Silkie Carlo, Director of Privacy Campaign Group Big Brother Watch, said: “Managers would never get away with breathing down employee’s necks, personally monitoring their screens or logging toilet and water breaks. The availability of technology to monitor staff surreptitiously does not make it any more acceptable.”

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