Dimelo today announced its clients are now able to use Apple Business Chat, a new way for users to communicate directly with businesses using the Messages app on iPhone and iPad.
A statement from the company read: “We are proud to support Apple Business Chat, which offers a powerful, engaging new way for businesses to connect with their customers where they are, and when they want, using the Messages app on iOS. Businesses that use Dimelo can easily sign up to try Apple Business Chat beta.”
Customers of Dimelo clients can use Apple Business Chat to contact a live agent to ask a question. With Business Chat, customers can always reach a live person and are always in control of whether they share any contact information with a business.
To start an Apple Business Chat, customers can click the ‘Chat with Messages’ button on our customers website or in their iOS app. A conversation with the brand’s agents will open instantly in the Messages app, and users can take their time responding when it’s convenient.
Apple Business Chat is now available to users and businesses in Australia, Canada, France, Germany, Hong Kong, Italy, Japan, Singapore, Switzerland, UK and US, and is built into iOS 11.3 and higher.