E-commerce debate – sustaining the home delivery boom

  • How can brands build customer-centric offerings with rising customer expectations?
  • What impact are driver shortages having and how can the issues be solved?
  • How are businesses tackling environmental concerns?
  • Is the ‘just in time’ model sustainable?
  • How can technology help e-commerce brands?

Date

27th October 2021

Time

10:00 am - 11:00 am

Cost

Free

Organiser

Business Leader

-

Days

-

Hours

Minutes

Seconds

Book now
enewsletter

The pandemic has accelerated the e-commerce and home delivery boom; with consumers and businesses now living in a ‘just in time’ world where, following the click of a button, they expect goods and services to be delivered on time. This boom and evolving customer expectation has put extra pressure on businesses to be faster and better, much quicker.

Throw into the mix tech challenges, driver shortages and the climate crisis – e-commerce brands are facing not only delivery and fulfilment challenges but existential ones too.

To unpick this subject, Business Leader will speak to Pol Sweeney from international logistics software supplier Descartes and Chris McShane from Halfords.

The following topics will be discussed:

  • How can brands build customer-centric offerings with rising customer expectations?
  • What impact are driver shortages having and how can the issues be solved?
  • How are businesses tackling environmental concerns?
  • Is the ‘just in time’ model sustainable?
  • How can technology help e-commerce brands?

Watch the event live on our website, LinkedInTwitter or Facebook pages.

Do you have a question for our guests?

Email your questions to questions@businessleader.co.uk.

Book now

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