Everi enter agreement with US firm to address UK retail gaming sector

Retail | South East | Technology

Everi Holdings Inc., the casino gaming industry’s single source provider of gaming products and financial technology solutions, through its subsidiaries Everi Payments Inc., and Everi UK has entered into a services representative agreement with Intelligent Gaming Systems Limited.

The agreement enables Intelligent Gaming to resell Everi UK’s cash access products as well as provide first line support and service to customers in the U.K. market. The agreement is effective Aug. 1, 2018.

Michael Rumbolz, President and CEO, of Everi said: “Intelligent Gaming has been the fastest growing supplier of management systems for retail casinos in the UK and brings to the table unmatched operational expertise and a deep commitment to customer service.

“We believe this partnership will enable us to continue to enhance operators’ ability to provide funds to the floor, perform at their peak efficiency, and promote responsible gaming. We also look forward to collaborating with Intelligent Gaming on product integrations that will further streamline cash desk operations and allow us to introduce new financial technology products to the UK market.”

Martin Sykes, Managing Director, of Intelligent Gaming said: “Everi is a leading payments provider to gaming establishments in the UK and we’re excited to be working together. Through this reseller agreement, we look forward to working closely with Everi to help customers achieve tangible operational improvements and the highest standard of accountability.”

Intelligent Gaming will primarily represent Everi’s CasinoDirect™ kiosk solution with its enhanced UK cloud-based software platform. The General Data Protection Regulation (GDPR) compliant software provides players a simple interface to begin their cash advance transactions right on the gaming floor while cashiers are provided with a single, easy-to-use dashboard that streamlines the retrieval of cash advance transactions.

As part of the agreement, Intelligent Gaming will provide local 24-hour help desk services and first level support while Everi will maintain on-site technical and second level support. Issue tracking and management has been integrated into Intelligent Gaming’s current system services organization.

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