Dave Brittain, Senior Manager from Amazon Business UK, offers some insight into lowering procurement costs for Business Leader.
A huge expense to all businesses that is often overlooked is the cost of those essential day-to-day items. While many purchasing departments simply contact suppliers in order to replenish items such as pens, paper or ink, they often use multiple providers for these types of basic products, making the process more disjointed and far less cost-effective than it ought to be.
So how can businesses streamline the process and save money at the same time? The answer lies in digital procurement.
Online marketplaces help businesses to locate and purchase multiple items in one place and can tailor themselves based on previous purchasing behaviours in order to improve and simplify the process. Having access to hundreds of millions of products from various suppliers drives transparency and at Amazon Business we’ve noticed that this can lower the cost of procurement by up to 70%.
Product search and offer comparison
Business customers that use an online marketplace have access to an extensive range of products from office supplies, laptops and keyboards, to industrial goods and janitorial items. Having different variations of similar products allows consumers to compare and review options from different brands and suppliers to evaluate what products are the best value for money, all within one marketplace. Buyers can compare products from different sellers in seconds, and the website algorithms will recommend items with the best delivery times, features and price to make the selection process more streamlined.
Supplier selection and qualification
Most businesses build strong relationships with their suppliers which are based on knowledge of the services they provide and trust that has been built over the years. For this reason, many companies stick with the same suppliers and do not explore alternative options, which could generate huge savings in the long run. For those looking into these types of savings, online marketplaces reduce the time spent on supplier selection by pooling multiple suppliers together and recommending them based on reputation, services offered and customer reviews. This reduces the costs of qualifying suppliers and creating individual supplier records. The service is also particularly beneficial for start-ups which may not have the budget to select suppliers through trial and error.
Procurement time can also be significantly reduced, as employees can make product purchases themselves. Some online marketplaces offer approval workflows which allow employees to trigger an automatic approval process with a single click. This allows for a quicker turnaround for purchasing without losing control and visibility of outgoings. Detailed business analytics are also available post-purchase, allowing business owners to identify which departments are incurring the highest expenses.
Reconciliation and invoicing
A huge benefit of using an online marketplace for orders is that all purchases, and therefore invoices, are obtained from a single source. Business customers can easily access detailed delivery times, product and supplier information for each order, and reviewing previous purchases is made simpler. This means that there is a reduced number of invoices sent to finance teams making it easier for them to reconcile payments.
Overall, although there will always be a place for traditional procurement, making the switch to an online marketplace can significantly reduce business expenditure, while simultaneously reducing time spent on product acquisition and providing a more detailed review of the business’s outgoings.