Key IVR announce deployment of Cardstream’s Open Payment Network for global expansion

Financial Services | International | South West | Technology
Adam Sharpe – Cardstream

Key IVR, a secure payment solutions provider of automated IVR, Contact Centre Payments and Outbound SMS and Voice services, has today announced the deployment of Cardstream’s Open Payment Network to support its growth and expansion outside the UK.

Having enjoyed over a decade of success, helping 170 merchants and processing over £3bn annually, Key IVR is now aiming to replicate its success outside of the UK, specifically entering the US market to provide merchants with secure cloud payment solutions.

Cardstream, which was chosen due to the breadth of its service offering, gives Key IVR the freedom to introduce new features quickly and easily, and thereby rapidly establish themselves in new markets. With a single, simple integration, the Cardstream payment platform instantly connects Key IVR to all the payment partners, schemes and processing applications that they require.

Dianne Smith, Head of Partner Relationships at Key IVR, commented: “We went through an extensive process to assess gateway PSP providers and specifically wanted to work with a partner who would not only provide reliability, stability, support and coverage, but also meet our need for cross-merchant tokenisation.  Cardstream’s open payment ecosystem fulfilled all of our criteria and we’re pleased to be working with them as we expand into the US and beyond.”

Key IVR has a diverse portfolio of omnichannel solutions, allowing organisations to process payments over the phone using an automated IVR; on the web; via SMS; or on a mobile app. It aims to improve the payment journey for businesses with smooth, integrated technology that works seamlessly with their existing internal processes and systems.

Adam Sharpe, CEO, Cardstream said: “Cardstream is focused on opening up the payments infrastructure to give companies the flexibility to operate and grow their businesses freely, as they see fit.  For innovative companies like Key IVR to thrive, it’s important that they’re not encumbered by the closed silo systems imposed by other payment gateways. Our Open Payment Network ensures that everything they need is immediately at their fingertips.”

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