The Translation People, which has offices in Manchester, Birmingham, Glasgow and Tunbridge Wells, as well as in Germany, France and the US, welcomed 570 new clients in 2020, which accounts for 11.7 per cent growth across the group.
The majority of these new clients are UK-based businesses, including online department store Fruggo, Hitachi Europe and charities Oxfam and Refuge.
The Translation People says it is predicting additional growth in 2021 and aims to double its revenues in the next four years.
Jasmin Schneider, managing director of The Translation People, comments: “We had anticipated the last 12 months would be turbulent as we drew closer to the Brexit deadline, however, COVID-19 introduced an unexpected challenge for businesses across the world.
“Thankfully, we’re an agile business and were able to adapt quickly. Boosted by the investments we’ve been making into intelligent translation technology over the last few years, which are designed to improve workflows and increase productivity, we were able to support clients to communicate vital messages to customers and employees around the world, no matter what language was required.
“Additionally, we used this technology to help mitigate the impact of international travel bans, helping clients communicate effectively when the world slowed down, including our remote interpreting platform, which allowed multi-language meetings and conferences to take place without the need for people to travel.”