My Working Day – Chris Purcell – CareScribe

As the leader of a company, you are there to set an example and to lead and inspire a team of individuals to achieve a series of business goals. But how do these business leaders go about their daily routine? We spoke to Chris Purcell, Director of CareScribe, about his working day.

What time do you wake up?


What do you typically have for breakfast?

An omelette. It starts with two eggs, but I’m known to add lots of different fruits and vegetables into it, making it a challenge to bring together as an omelette!

What is the rest of your morning routine?

Depending on where I am, I’ll try to get out and walk our dog, Pepper, to get some fresh air before the day starts. I’ll then read the news – usually a couple of different papers to get some much needed balance.

I then tend to dive right into work as I’m most productive first thing in the day.

What is the first thing you do at the start of your working day?

Have a cup of Yorkshire tea.

My role is primarily to help our team succeed. Depending on the day, I typically start with morning stand-ups and then work through a list of items currently blocking people from moving forward. I then try my absolute best to find time for the more strategic elements of my role.

How do you prioritise your day’s work?

I try and use the matrix of impact versus effort. We have things that will make a massive impact and require no effort; on the opposite end, some things will require a lot of effort and have limited impact. I prioritise impact vs effort, with a slightly confusing third lens of “strategic value”. I say this because there are things that we, as a business, choose to prioritise that won’t have an immediate return on investment, but they’re the right things to do for the long term.

Do you plan meetings or are they a waste of time?

I’m a firm advocate that you cannot run a business, department or team without meetings. BUT, they should have a clear agenda, which should be consistently challenged and they should always run on time. My diary is set to run 25 or 50 minute meetings, never full 30 or 60 minutes – this is to allow for time to decompress between meetings.

Do you have a working lunch or do you take a break?

I’m really bad at this. I’ve not been in the habit of stopping for lunch – it’s always been at my desk. However, I know that’s not good practice and is something I’m actively changing.

When does your working day finish?

Typically around 5.30pm but as my wife will tell you, I then don’t stop thinking about work!

How do you prepare for the next day’s work?

Depending on the day, and the weather, I either try and get outside to walk or cycle or go to the gym. I find exercise very beneficial to allow me to take a step back, decompress and make sure I’m focussing on the right things at the right time.

What’s your favourite piece of technology?

Caption.Ed of course – I use it constantly. As for other products, I’m a big fan of Grammarly as it helps me every day as a dyslexic person.

What is the best piece of advice you have received?

Great question – the most impactful for me hasn’t been “advice”; it’s been having the opportunity to watch the behaviours of some incredibly impactful leaders. Your actions speak louder than your words and seeing how people choose (because it is always a choice) to behave is really impactful. A few examples would be Andrew Tarver and Rob Heyvaert of Motive Partners, Michelle Owen at HSBC and Richard Thomas at EFG.