My Working Day – Steven Smith – Founder of Freemasons at Wiswell

Steven Smith

Steven Smith

As the leader of a company, you are there to set an example, to lead and inspire a team of individuals to achieve a series of business goals. But how do these business leaders go about their daily routine? Business Leader spoke to Steven Smith – Founder of Freemasons at Wiswell, about his working day.

What time do you usually wake up? 


What do you typically have for breakfast? 

Most days nothing, but every Monday before golf, I’ll have a Full English breakfast at The Freemasons

What is the rest of your morning routine? 

Spend half an hour with my little girl, then walk my English Bull Dog Bam Bam, and walk to work while making work calls on the mobile. When I get to the pub I check in with the kitchen and front of house teams,  an and probably help out and do some kitchen prep. We then have a team briefing with all and following that I ill go up to the office to run through bookings, and admin etc. During lunch service I am always at the pass.

What is the first thing you do at the start of your working day? 

Check in with the teams, check over all the customers due to arrive for the day and make sure we are generally on the ball.

How do you prioritise your day’s work? 

Cooking and what needs doing in the kitchen will always come first, and the rest of the jobs will follow.

Do you plan meetings or are they a waste of time?

Yes and no. We have daily briefings at Freemasons but I am also lucky that Freemasons is my own destiny so I can make all the decisions as I see fit. If there is anything I am unsure of, I will consult my business partner but otherwise I will make a call or leave decisions with my trusted staff.

Do you have a working lunch or is it good to take a break?

At lunchtime I am always working but we have a ‘family meal’ at 4:30pm daily where we aim to have all staff, kitchen and front of house sit down and have a break and something to eat.

When does your working day finish? 


How do you prepare for the next day’s work? 

I always prepare a list for the next day, have it in the office and then tick off the jobs as they are completed.

What’s your favourite piece of technology? 

Rako lighting system in the kitchen and bedrooms as well as my CCTV so I can keep an eye on the teams.

How do you switch off? 

A good game of golf and a few cold beers.

What’s the best piece of advice you’ve ever received?

Always behave and act above your position and pay grade and you will get to the top.