Network Rail signs up to measure social impact

National | North West | Technology | Transport & Distribution
(L to R): Bethan Williams, Head of Sales & Marketing at Impact, Sarah Borien, Sustainability Strategy Manager at Network Rail and Chris Farrell Managing Director of Impact


Network Rail has hired a social impact reporting company, Impact Reporting, in order to prioritise CSR. Impact Reporting will record and analyse Network Rail’s social value efforts.

Based in the Northern Quarter, Impact is a CSR and sustainability reporting tool which helps businesses to capture and monitor processes or organisational activity that has a social or environmental benefit. Network Rail also sponsored the development of the sector’s Common Social Impact Framework (CSIF).

216,000 people are employed by the UK rail industry and its supply chain, while the UK rail system contributes an estimated £36 billion to the UK economy each year.

Chris Farrell, Managing Director of Impact, said:

“We’re becoming the go-to social impact tool for the rail sector because we collect the data which drives the values set out in the CSIF. Impact can capture and measure all aspects of community, social and employee engagement and demonstrates what good CSR analysis looks like in real time.

“We can help rail clients build a clearer picture of the important social value activities they’re engaged in, such as outreach in schools, rail safety, suicide prevention, apprenticeships and local economic spend. As a tool Impact then allows clients to set targets for further CSR initiatives such as increased volunteering hours, further time spent training and more sustainable development, all of which deliver community benefits.”

Sarah Borien, Sustainability Strategy Manager at Network Rail, said:

“Network Rail owns and manages Great Britain’s railway infrastructure, which includes tracks, bridges and stations. We are publicly funded and impact millions of passengers and their surrounding communities every day, so we have a social responsibility to be community-focused and provide societal benefits for the British taxpayer.

“We want to measure our social value in a meaningful way and take into consideration a broad range of activities that we know are being delivered across the network, but rarely measured. For example, we will be examining employee’s volunteering time, STEM engagement, railway safety, social regeneration and community rail initiatives.”

Impact’s client roster also includes Manchester Airport Group, DWF, the global law firm, Places for People and Regenda Group, national housing organisations and The British Library.

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