Ovo Energy to cut more than 2,600 jobs and close offices

Covid-19 News | Employment & Skills | Energy & Low Carbon Industry | Latest News
Stephen Fitzpatrick.
Stephen Fitzpatrick.

Ovo Energy has today announced that it is set to cut more than 2,600 jobs, claiming the coronavirus-imposed lockdown has meant the firm has had to introduce cost-cutting measures.

Ovo Energy bought SSE’s retail division towards the end of 2019, making it the UK’s second-largest energy supplier.

However, they previously announced that they had intended to reduce staff, but the firm’s recent troubles have accelerated these plans. Ovo will close offices in Glasgow, Selkirk and Reading; and job losses will occur at the offices in Perth, Cumbernauld and Cardiff.

Stephen Fitzpatrick, founder and Chief Executive of Ovo Energy, said: “Today is a very difficult day. We have a brilliant team here and this news isn’t a reflection of anyone’s work. What should have been a much longer process to digitise the SSE business and integrate it with OVO has been accelerated due to the impact of the coronavirus.

“We are seeing a rapid increase in customers using digital channels to engage with us, and in our experience, once customers start to engage differently they do not go back. As a result, we are expecting a permanent reduction in demand for some roles, whilst other field-based roles are also heavily affected.

“There is never an easy time to announce redundancies and this is a particularly difficult decision to take. But like all businesses, we face a new reality and need to adapt quickly to enable us to better serve our customers and invest in a zero-carbon future.”

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  1. As a consumer I found my latest bill online with the demand that I pay instantly. I hadn’t been asked whether I would be happy to get an online bill, nor told who or what OVO might be. Obviously it doesn’t waste money on customer relations. Or soliciting my respect.

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