Qualtrics announces plans to hire 1000 new employees by 2024

Growth plans

Qualtrics, the creator of the Experience Management (XM) category, today announced plans to hire 1,000 new employees across Europe, the Middle East and Africa (EMEA) by 2024.

The company is investing in talent and scaling its operations across the region, including doubling the size of its new Dublin headquarters and bringing on key regional leaders.

“Organizations around the world are in the middle of an experience transformation –– and there is a massive market and category opportunity ahead of us,” said Zig Serafin, CEO of Qualtrics.

“We see this as some of the best organizations in the world – like Merck, Airbus and the Financial Times – are using Qualtrics to retain and engage their employees, and to find new customers and keep the ones they already have.”

“Experience data is becoming the most valuable data within an organisation, and Qualtrics has a 10-year head start in this market,” added Serafin.

“The investments we’re making today will help us grow across EMEA, and ensure we continue to help our customers build their next great customer, employee, product, and brand experiences.”

The company plans to more than double its EMEA workforce in the next three years, with the company hiring across all of its major hubs – Dublin, London, Paris, Munich, Amsterdam and Krakow – and across all functions, including sales, professional services engineering, operations, customer success, and marketing.

The company’s expanded EMEA headquarters in Dublin will be completed by early 2022, doubling overall capacity and signalling a renewed commitment to the EMEA region following the Covid-19 pandemic.

“To help our customers succeed in this age of experience transformation, Qualtrics is committed to continually investing in and expanding our local operations. Our continued growth has enabled us to be a critical partner to some of the region’s biggest brands as they design new employee experiences and ways to interact with customers,” says Stephanie Barton, Managing Director for Qualtrics in EMEA.

The expanded EMEA headquarters includes a brand-new research and development hub, and the company is also announcing plans to grow its Poland-based engineering team by a third and move to a brand-new office in 2022.

The redesigned Dublin headquarters is reflective of the company’s hybrid work model, with the company reimagining workspaces to meet new expectations and promote collaboration. New features to enhance the office experience include redesigned collaboration spaces and solo working areas, as well as a gym and wellness centre. In addition, the in-house pub – Dermot’s – will reopen with a brand-new outdoor terrace.

New Hires Across The Region

As part of this regional growth, in 2021 also Qualtrics announced the hiring of a number of veteran technology executives:

  • Stephanie Barton, Managing Director for EMEA – Stephanie joined from VMWare where she was previously Vice President Global Accounts EMEA
  • Güner Aksoy, new leader for the DACH region – Güner joined from Pure Storage GmbH, where he was responsible for the business in Germany and Austria for five years
  • Vanessa Cugnière, new leader for France – Vanessa joined Qualtrics after seven years at Salesforce in a variety of senior roles