Record growth for Lancashire fulfilment provider


Fulfilment services and technology provider, fulfilmentcrowd, has reported 42% growth in turnoverover in the last financial year. The Chorley-based firm reported turnover of £6.7 million.

fulfilmentcrowd took on 115 new clients during the last 12 months. This represents a fourfold increase on the previous year, which was driven largely by the benefits of fulfilmentcrowd’s new onboarding platform. The firm also attributes its customer acquisition to the burgeoning e-commerce sector and a company rebrand.

Growth has been particularly strong in the health, beauty and fashion retail sectors, with high-profile contract wins including Bear Grylls Ventures, Bamboo Bamboo and Banco Santander.

fulfilmentcrowd’s hopes that its future success will be driven by its innovative sharing model, which provides elastic storage and dispatch capacity through a network of Fulfilment Network Partner centres (“FNPs”). Total managed capacity now stands at 95,000 sq ft across six UK sites, with more than 25,000 items dispatched per day in surge conditions such as Black Friday.

Sales and marketing director, Lee Thompson, is pleased with progress and explains: “We have proven a radically new approach to eCommerce logistics and this will soon take on an international flavour with the opening of new partner centres across the globe, putting us in a great position to sustain our growth post-Brexit.

“Importantly, our turnover growth is driving better margins as we leverage higher volumes and world-leading technology to make productivity gains across the business. However, this will not be at any cost and our recently-introduced Lorax initiative will ensure sustainability is at the heart of everything we do.

“Our objective is to become the UK’s first fully sustainable fulfilment provider by 2021 supported by investment in renewables, reduced energy consumption, elimination of plastic waste and low-emission delivery.”