RPAIR receives £150k funding from Innovate UK

RPAIR, the pioneering new platform that helps customers easily find and compare watch and jewellery repairs whilst simultaneously helping jewellery and repair shops win and manage more jobs has received £156,364, as one of the winners of Innovate UK’s Sustainable Innovation Fund (SIF).

The £134m SIF Fund has supported 1200 companies across the UK as part of the latest dedicated COVID-19 innovation recovery fund that targets companies needing to keep their great ideas alive during the current pandemic, who in turn will contribute to revolutions across whole sectors.

With this award RPAIR will help to support the Jewellery industry in what has been one of the toughest years on record, by enabling large and small retailers alike to have access to the RPAIR marketplace platform that connects watch and jewellery repair shops with customers so they can compare smart quotes on maintenance and repair work, acting as a channel for communication to simplify the repair experience for all.

Michael Jakobsen, Founder and CEO of RPAIR said: “As a team, we are really proud and excited to be launching RPAIR supporting an industry that two of our founder’s family have been a part of for over 30 years. Receiving the funds from Innovate UK is an amazing opportunity, it has given us the boost we need to launch and start supporting the industry we are so passionate about through these troubled times. The funds will be allocated to research and development of the platform ready for launch in December.

“The pandemic has accelerated the need to digitise the quoting and booking process so that repair businesses can continue to trade in a world where traditional face-to-face contact is difficult. Innovation in this space will unlock a new, bigger, online customer base to the repair industry. Through building trust in reviews and making repair costs easier for customers to access we hope to stimulate the market by encouraging people to get those watch and jewellery items out of their draws and get them repaired, serviced, valued or made into something else they love.”

Dr Ian Campbell, Interim Executive Chair, Innovate UK, said: “RPAIR, along with every initiative Innovate UK has supported through this fund, is an important step forward in driving sustainable economic development. Each one is also helping to realise the ambitions of hard-working people.”

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