What Is Block Management And Why Is It Important?
In this guest article, Tudor Lodge Consultants take a closer look at block management and its importance.
Block management means the process of managing residential blocks on behalf of residents’ flat management companies or freeholders. Usually, residential flat managers and freeholders will appoint a professional managing agent to act on their behalf. The role usually involves providing services and collecting the service charge as well as having to deal with many of the legalities and sourcing of specialist solicitors and much more.
Block management can also be known as leasehold management, estate management and remote property management.
What Does A Block Manager Do?
A block manager will be responsible for carrying out block management tasks and making sure that all communal areas of the block are kept in good order.
This might involve things like maintaining garden areas, ensuring that communal lighting is working, maintaining the lifts and doing repairs and maintenance on the gates. The demands of the role will be dictated by the needs of the block. An effective block manager will have a team of people around them who can meet whatever needs might arise.
A large part of the role of a block manager is to communicate between the freeholders and the contractors. A good block manager will ensure that contractors are working effectively to ensure that maintenance standards are met. It is also the job of the block manager to ensure the contractors are providing good value for money.
Why Is Block Management So Important?
Health and safety – A block manager will be responsible for carrying out regular visits to the site to ensure that health and safety regulations are being met. These regular site visits will ensure that all communal areas are compliant with the latest health and safety requirements. Without the support of an experienced and professional block manager, you may find yourself running into issues with health and safety.
Site management – When choosing a block management company, look for a company that can guarantee fast response times. A reliable and effective block management company will be able to carry out any maintenance needed on the block and will use trusted tradespeople who deliver a good quality of work.
Block management companies will typically also be in charge of managing the procurement of wholesale cleaning supplies and services to keep the block they look after, to keep it clean and tidy for residents at all times.
Most work carried out by a block management company will be a non-emergency, however, a great block management company will have adequate 24-hour cover to ensure that emergencies can be dealt with quickly. This role of middleman between contractors and residents’ flat management companies or freeholders means that issues will be dealt with swiftly and complaints from tenants or customers should be minimal.
Insurance claims – A block management company will also ensure that you have the correct insurance policies, whether that be contents or liability. Part of the role of a block management company will be to ensure that you have the correct insurance and that it is kept up-to-date.
In short, block management is a complex but indispensable role for residents’ flat management companies or freeholders. A good block management company will have a wealth of experience and contacts that will make them invaluable in an emergency.
Not mentioned that the day-to-day running and maintaining of the block will be taken out of the hands of residents’ flat management companies or freeholders, and handed over to a manager or company that has the experience required to handle such a complex and multifaceted role.