Alice Cumming

Three-quarters of senior decision-makers (76%) in large businesses identified rising costs as the biggest risk to their business in 2023, according to the brand new ‘Drivers of Change’ research from Proteus. Despite this, most businesses will increase corporate spending next year. Delving into the details, a massive 56% said rising energy costs are a big...

Mozilla has announced its latest company growth as well as ambitious plans for 2023 and beyond in a report announced last week. Mozilla Corporation, the for-profit side of the overall Mozilla organisation, generated $585m (£487.4m) from its search partnerships, subscriptions, and ad revenue in 2021 — up 25% from the year before. While the majority...

A survey by Salesforce identified that 61% of consumers still prefer to speak to someone over the phone when they require assistance. In addition, 75% also believe that calling a business will lead to the quickest response time. Further research by Epsilon suggests that 80% of individuals have a greater willingness to buy from organisations...