Insights

How Humble Crumble turned nostalgia into growth

Founder Kim Innes shares how customer feedback, viral moments and a simple love of crumble helped turn it into a profitable London success story

How to build an AI start-up in the UK

Nnamdi Emelifeonwu explains how a problem faced by a visually impaired colleague became Definely, a legal tech scale-up with 150 customers and $40m raised

Turning Sephora into a €16bn giant: The risks, mistakes and breakthroughs

Former Sephora CEO Chris de Lapuente on why businesses should only scale when the core is ready

Envelop Risk: Bringing insurance into the age of AI

Cyber-risk expert Jonathan Spry explains why poor digital hygiene is leaving British businesses dangerously exposed

Bark: The British tech platform helping small businesses

Kai Feller explains how he built Bark from scratch all the way to a £240m exit

BT Group CEO Allison Kirkby: Upgrading 'the world’s oldest telco'

Allison Kirkby is the CEO of one of the UK’s best-known brands, the BT Group, at a crucial moment. It’s under pressure to deliver on a “once in a generation” investment in broadband

Omaze CEO: Storytelling in business and conquering your fears

Matt Pohlson is the co-founder and CEO of sweepstake specialists Omaze, a rare example of a business idea born in the US that found success when it moved to the UK

Mitie: The CEO who flipped the org chart on its head

The leader of one of the largest employers in the UK shares his thoughts on leading large, public-facing teams

Harry Stebbings: How a podcast turned into a $400m+ venture fund

The 20VC founder shares why belief, discipline and consistency matter more than strategy alone

D Louise: The discipline behind building a modern consumer brand

Jewellery brand founder Olivia Jenkins on belief, discipline and building a business with purpose

Why transformation at M&S never really ends

M&S CEO Stuart Machin on leadership, transformation and why switching off is not an option

Belron and Autoglass: How Gary Lubner built a glass empire

How focusing on customers, insurers and employees built one of the world’s leading automotive service brands